Privacy policy

Introduction

At Hygge Investment Pty Ltd ACN 653 451 775 & Hygge Capital Pty Ltd ACN 653 449 131 (Hygge), we recognize the importance of privacy and are committed to maintaining the confidentiality of our clients’ personal information. This Privacy Policy outlines our practices in handling and protecting the personal information we collect and use in the course of providing our services.

Collection of Personal Information

Our primary purpose in collecting personal information is to provide you with tailored investment services and products. The information we collect varies depending on the services you require and may include personal identification details such as your name, address, and contact information. We also gather financial data, including your investment history and income details, to offer suitable investment advice and products.

To enhance our services, we may also collect information from third parties, such as credit reporting bodies, financial advisors, or other institutions. This collection is conducted with your consent and in accordance with applicable laws.

Use and Processing of Personal Information

The information we collect is integral to delivering our services. We use this information to manage and administer your investment portfolio, communicate effectively about account updates, and to comply with legal and regulatory obligations.

Furthermore, we use your personal information to conduct market research and analysis, which aids in improving our services and tailoring our product offerings to better meet your needs.

Disclosure of Personal Information

Hygge may share your personal information with third parties in certain circumstances. This includes sharing with service providers who assist in the administration of our services, such as IT support and legal advisors. We may also disclose your information to regulatory authorities as required by law.

In situations where your information is shared with third parties, we ensure that these entities respect the confidentiality of your data and adhere to similar standards of data protection as Hygge.

Security Measures

We prioritize the security of your personal information and employ a variety of measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include advanced technology solutions, secure data storage practices, and comprehensive employee training on data protection.

Data Breach Protocol

In the unlikely event of a data breach, Hygge is prepared to act swiftly to mitigate any potential harm. We will notify affected individuals and relevant authorities as required by law and take immediate steps to secure any compromised data.

Direct Marketing

From time to time, we may use your personal information to inform you about new investment opportunities or services. You have the option to opt-out of receiving such communications at any point.

Your Rights

You have rights concerning your personal information, including the right to access, correct, or request the deletion of your data. If you wish to exercise any of these rights, please contact us using the details provided below.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory changes. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact Information

For any inquiries or concerns regarding this Privacy Policy or our handling of personal information, please contact us at info@hyggeinvestment.com.au or on 02 8006 5186.